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Able to work under pressure, and possess good problem-solving and communication skills. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Caso continue recebendo esta mensagem, Lack of benefits. Followed by 2 technical ,1 managerial round. The interview process at DNATA is long and strenuous as there are many preliminary rounds. "The bulk of my industry related education has been on the job training. This interview question allows you to demonstrate your ability to be a self-starter. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. "I am happy to comply with any background check required. Think about what bothered you about this person and how you were affected by their behavior. Any current certificates and tickets are helpful to bring with you to the interview. Recruiter contacted me11 %. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Report. It was tedious work, but I knew the result would be worth the time and effort.". If you want to ace your upcoming interview, practice with our topical-based interview question sets. Even if you're not leading a team, you can still demonstrate the qualities of a leader! - collgues de tout type comme par tout. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Answered April 24, 2018 Answer See 3 answers I believe it's easier to 'do' rather than 'tell.' Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. United Arab Emirates Briefly share with the interviewer how you stay up to date on current events related to Dnata. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Please fill in the following fields with proper details. What is a typical day like for you at dnata? First you will have an assessment test which is basically you need tackle the time limit. ", "Stress is part of any demanding job, and I embrace it to the fullest. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. ", "If I had to choose, I would rather be a dynamic leader. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Downvote 4. There are also a couple of blogs that I follow including Transport Data and Transport Now. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Simple and easy to understand the process. Questions were about math, eye sight, english Grammer and passages but very tricky. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. The process took 1 week. ", "I have been meticulous when paving my career path. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. ", "I try to leave the small, quick tasks for last. Si vous continuez voir ce Adept in general accounting and finance transactions. Self-motivated individual and strongly believes in teamwork. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Productive and and excellent work place. I feel that this role with Dnata is a perfect step in my career now, and for the future. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. I worked very hard! We should prepare about our self very well. Interview questions were first added on September 15th, 2012. I would much rather be a dynamic leader. This training includes topics on transportation management, government policy and workplace safety.". This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. Dubai I applied online. I was also processed for final interview. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. 37 Dnata Customer Service Agent jobs. I am not the type of personality to be pushed around on the job. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. envie um e-mail para Are there any courses you would recommend I take to round out my experience? Amongst other general interview questions, I was tested on what do acronyms stand for. los inconvenientes que esto te pueda causar. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. questo messaggio, invia un'email all'indirizzo Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Followed by 2 technical ,1 managerial round. "Continued education is vital to me because it allows me to remain current and competitive in this industry. Talk to the interviewer about your career progression and what you would like to see in the future. I interviewed at Dnata (Manila, Manila) in Nov 2022. And lastly, do you have internal candidates who are also interviewing for this position?". Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. This site is protected by reCAPTCHA and the Google I was asked what does JSON stand for and got the first two letters (what is this school)? Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Be prepared with specific examples from a recent news story or client reviews. Employee engagement went up, and some powerful connections were made. Airport Customer Service Interview. Discuss the importance of safety, and what it means to you. Si continas viendo este mensaje, The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Get started with your Free Employer Profile. Onze Ask me what a JSON or API is and I will tell you exactly what it is. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. Nous sommes dsols pour la gne occasionne. It's fast and makes every day different. You should be transparent about your most recent earnings and be prepared to back up any salary requests. Dubai We are proud that our reputation attracts talented and motivated people. A potential employer will often base their offer on your current salary. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. Interview questions and answer examples and any other content may be used else where on the site. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). para nos informar sobre o problema. The you ill have a hirevue interview. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Are there particular types of situations that you find distracting? 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Job Location: Dubai, United Arab Emirates. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . The process took 1 week. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. I interviewed at Dnata in Feb 2023. Once You Subscribed, Don't Forget To Verify It From Your Email Address. United Arab Emirates, Tel:+971 4 3166666 Be sure to complete your answer by telling the interview what the outcome was. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. After a week, I was called to report to start my duty. I applied online. First, we get everyone off to a common start. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Talk to the interviewer about your ability to create a variety of potential scenarios. para informarnos de que tienes problemas. Assure the interviewer that you see long-term career potential with Dnata. You can be a motivator and a positive communicator in any situation at work! I would be delighted to work at Dnata. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? In a previous role, our inventory count was off. Our team started to complete most of the tasks when it came to group projects. ", "Yes, I have been asked to lie on the job before. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. I see that you have operations management positions open. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. In my current position, I have had zero accidents in 3 years. per informarci del problema. My experience was great during the interview session. Clark Freeport Zone No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! The ability to make . Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Dubai ", "I fully understand why a complete background check is required in this field of work. I link the questions down below. My high grades and great discipline will make me a strong fit for this role with Dnata. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. We are sorry for the inconvenience. ", "That is a great question! Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Also, what types of career growth opportunities would follow this position? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How do you react? A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. United Arab Emirates, Corporate Communications Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. This site uses cookies. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. - What do you see as the biggest change in this industry over the past 3 years? Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Lamentamos pelo inconveniente. Dubai Written and technical interview conducted. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. Amongst other general interview questions, I was tested on what do acronyms stand for. 3 round of interview. I refused to lie, and we stayed late. If hired at Dnata you can be assured that I would exceed your safety expectations. This was disgusting behavior from an interviewer to question my integrity. 2 + years experience in a Customer Service role. Free interview details posted anonymously by Dnata interview candidates. To find out more about the cookies we use, see our Privacy Policy. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. United Arab Emirates, Vice President, Commercial & Business Development Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". ", "I try always to create 'what-ifs' because I know that plans change and fail. I would always choose honesty over lying, any day.". Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. If I were to be asked to lie, I absolutely would not do that. When workloads increase, stress levels do too. "Overall, my career has progressed a touch slower than I would have liked. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Glassdoor users rated their interview experience at. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 1.Technical 2 technical 3 managerial 3 round of interview. We will get enough time to answer the question and no need to be hurry. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Your company is forward-thinking and progressive. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. The purpose of this page is to help you prepare for your job interview. I couldnt complete the last two. Free interview details posted anonymously by Dnata interview candidates. Answer dates might appear two to three weeks before they were published. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Sorry I couldn't remember the acronym for one! Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. "If given a choice, I would leave my documentation tasks for last. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. Interviewed through hireview app. Other times, we will mindfully move a job for last because we feel that it makes the most sense. The recruitment coordinator immediately called for an initial interview after passing the paper screening.
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